工作內容:
- To communicate with OEM regarding technical related matters. - To perform regular technical training and to create technical bulletins/handbooks to strengthen dealers technical ability - To execute technical recall & field service - To support dealer for technical issues - Warranty case review and validation before submitting to OEM - To perform dealer warranty audit to ensure all the processes comply with warranty policy - To monitor the vehicle quality and implement countermeasure - To procure specials tools, and equipment for workshop - To execute 5S audit on dealer workshop quarterly